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Delivery Information For NSW, ACT & SA
Interstate Delivery Zones & Days
Providoor now delivers interstate to Sydney Metro, NSW Central Coast, Newcastle, Wollongong Coast, Canberra Metro, Adelaide Metro, and Regional South Australia. Deliveries are made on Friday (Sydney Metro only) and Saturday (all interstate zones), between 6am and 6pm. Delivery days vary depending on location.
Looking for information about delivery in Victoria? Head here.
Check your postcode below to see whether we deliver to you and on which days.
|
DELIVERY ZONE |
ORDER CUT OFF |
DELIVERY WINDOW |
DELIVERY DAYS | ||||||
|---|---|---|---|---|---|---|---|---|---|
| MON | TUE | WED | THU | FRI | SAT | SUN | |||
| Sydney Metro |
Wednesday 4pm for Friday or Saturday delivery |
Delivery 6am - 6pm | • | • | |||||
| NSW Central Coast | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
| Newcastle | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
| Woollongong Coast | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
| Canberra Metro | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
| Adelaide Metro | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
| Regional South Australia | Wednesday 4pm | Delivery 6am - 6pm | • | ||||||
Interstate Delivery Information
- Interstate delivery is a flat rate of $25 (note that orders with products from multiple sellers will pay $25 delivery per seller).
- Deliveries are made with zero contact.
- Your order is transported and delivered in certified cold freight and refrigerated trucks and comes packaged in a recyclable double core cardboard box, with an insulated lining and a cold gel pack.
- Order cut off for interstate orders is 4pm on Wednesdays for both Friday delivery (Sydney metro) and Saturday delivery (all other delivery zones) AEST.
- All interstate deliveries are made between 6am and 6pm.
- For Sydney Metro postcodes there are two delivery days available: Friday and Saturday. All other interstate delivery zones receive Saturday deliveries only.
Order & Delivery Communication
- You will be sent an ‘order confirmation’ email with an invoice when you make your purchase.
- Interstate deliveries (between 6am and 6pm) will receive an email and text message with a tracking link the evening before delivery, a text message when delivery is close, and both a text message and an email on delivery with a photograph for reference. Delivery drivers will also knock or ring the doorbell/ intercom when making the delivery.
- All deliveries will be left unattended (subject to any reasonable directions from you with your order).
- Please provide delivery instructions in the field at checkout (ie. leave on front porch, or apartment foyer access code). If your nominated delivery address is an apartment, unit, or other secured building you must provide the access code, instructions or such other means to ensure delivery can be left safely.
Support
Should you have any troubles with ordering or delivery please email support@providoor.com.au with as much detail as possible.
